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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andre' Wilson

February 6, 2026

5  out of  5
rating by Andre' Wilson
"Ginna got my business by kind persistence and great service. I got what I had before with another insurer with better prices. I highly recommend."
We responded:
"Andre, welcome to the family my man! Glad to have you with us!"
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Beasty Bros

February 4, 2026

5  out of  5
rating by Beasty Bros
"Great staff and great rates"
We responded:
"Thanks for the review! We really appreciate your trust in our staff! -Reid"
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Noah Smith

January 29, 2026

5  out of  5
rating by Noah Smith
"Jackson is an exceptional adjuster. He made my transfer to State Farm stress free and even helped me get a new car. He is a wonderful young man and I highly recommend him to anyone who’s thinking on transferring to State Farm."
We responded:
"Thanks for the awesome review Noah! Jackson is a huge asset to our team. Glad to hear he made your move over stress free, that’s our goal every single time!"
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Jenifer Brown

January 25, 2026

5  out of  5
rating by Jenifer Brown
"They have always taken care of me and bent over backwards to help. Thx."
We responded:
"Jenifer, great to hear our team is doing a great job upholding our excellent customer service standards. We really appreciate you! Reid Bryant, Agent/Owner"
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Braydon Jenkins

January 19, 2026

5  out of  5
rating by Braydon Jenkins
"Despite both my age and car I ended up getting nearly 100$ after being a client for a few months"
We responded:
"Thanks for the great review, we’ve been able to save people lots of money. Glad we were able to do the same for you!"
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David Triplett

January 12, 2026

5  out of  5
rating by David Triplett
"Knowledgeable and helpful staff. Reid is a good guy."
We responded:
"David, appreciate the review! We need to get that round of golf in soon! Reid"
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Patti Taylor

January 7, 2026

5  out of  5
rating by Patti Taylor
"I loved his help and he was very polite and courteous and gave me all the discounts that was required talk to me about everything and even gave me renters insurance all for a good price thank you again Reid"
We responded:
"Patti, thank you so much! We have really great pricing and glad we could save you a lot of money with more coverage as that is always our goal! Reid Bryant Agent/Owner"
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Lauren Taylor

January 2, 2026

5  out of  5
rating by Lauren Taylor
"This is our local office and they have been phenomenal from the start. We switched auto insurance carriers because we were unhappy with the coverage at our other company. Not only have they been great from the start with getting us quotes and being on top of information gathering for us. They are also wonderful, personable and helpful with everything. Anytime I call, Answered the problem is solved and I am off the phone with a smile. I highly recommend them if you were looking for a local insurance carrier!"
We responded:
"Lauren, our staff strives to be the best we can serving our customers. I’m so glad to hear that standard is being upheld. Thank y’all for your trust in us! Reid Bryant Agent/Owner"
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Nick Bastien

January 2, 2026

5  out of  5
rating by Nick Bastien
"Jackson was able to not only lower my monthly rate, but threw in life insurance for my wife and I for less than what I was paying for just car insurance before. Well done!"
We responded:
"Jackson does a great job helping folks save money! So glad to hear he was able to help add life insurance for you and your wife! Reid"
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Richard Gering

December 22, 2025

5  out of  5
rating by Richard Gering
"Good people, easy to deal with"
We responded:
"Mr. Gering, thank you for the feedback! We take pride in what we do. Glad to hear it has been smooth sailing! Reid Bryant Agent/Owner"
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Lori Macke

December 22, 2025

5  out of  5
rating by Lori Macke
"I called in a rush to get builders insurance for my house before they started building and within less than an hour, Jackson had it covered! He was quick, efficient and very friendly. I highly recommend them 100%."
We responded:
"Lori, I’m so glad to hear Jackson got you taken care of! He’s an awesome asset to our team! -Reid"
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James Tinker

December 19, 2025

5  out of  5
rating by James Tinker
"Great people and great service."
We responded:
"Mr. Tinker, thanks so much for your review! Thank you for being such a great customer!"
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Ryan Ray

December 18, 2025

5  out of  5
rating by Ryan Ray
"Jackson did a fantastic job getting me the best rates possible definitely recommend"
We responded:
"Jackson is the best! Thank you for your business and support!"
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Holly Nicole

December 18, 2025

5  out of  5
rating by Holly Nicole
"Reid and Jackson were super helpful!! They helped me with transferring my policy from out of state and made the entire process super easy! 10/10 customer service!!"
We responded:
"Thanks for the great review Holly! Jackson is a huge asset to our office, glad to hear the transition was smooth. Welcome to Tennessee!"
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Henry Thorne

December 18, 2025

1  out of  5
rating by Henry Thorne
"Called on 12/9 to have my insurance policy canceled, was rushed off the phone and told it would be taken care of, fast forward to today, my monthly installment was drafted out after I had just paid a down payment and 1st installment on my new policy in KY. Turns out they did not cancel the policy and know i’m in the negative on my account right before Christmas, over draft fee, and a refund not expected to come for 7-14 days. Thank you guys for being on top of your game!"
We responded:
"Thank you, Henry, for sharing your experience with us. We're glad to hear that Johnathan provided you with excellent service and a smooth process. Your feedback is greatly appreciated!"
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Wendy Cirulli

December 11, 2025

5  out of  5
rating by Wendy Cirulli
"Good customer service. Excellent support staff. I always feel well taken care of."
We responded:
"Wendy, we really appreciate your business!"
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Drew Chapman

December 5, 2025

5  out of  5
rating by Drew Chapman
"Great, personable, helpful people. Highly recommend."
We responded:
"Thanks Drew! We really appreciate you!"
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Debbie Gregory

December 5, 2025

5  out of  5
rating by Debbie Gregory
"Amazing staff! They made it so easy to change my insurance policies to cover all 4 vehicles and our home. Rates were lower but coverage was higher. Thank you State Farm for your support and professionalism. Deb Gregory"
We responded:
"Debbie, thanks for the kind words. Glad we were able to help you save money and get better coverage as that’s always the goal in my office! -Reid Bryant"
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Jewel Sherman

December 5, 2025

4  out of  5
rating by Jewel Sherman
"Great service. A few times no response back but I just called the 888 number or what ever it was an they helped get me into my state farm account the very first time"
We responded:
"Thank you Jewel! We appreciate your business!"
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Martha Meeks

November 21, 2025

5  out of  5
rating by Martha Meeks
"My husband and I decided we needed to change insurance company. We stressed ourselves out with the thought of doing this. I called Reid Bryant State Farm, I couldn't gave gotten any luckier. Glenna promptly called me back with a quote. Told her I would dicuss with my husband and get more quotes I would call back. There was absolutely no pressure from them and Glenna was the most amazing person. I am so glad I called back."
We responded:
"Martha, thanks for your trust in us. We appreciate your support and business!"
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Sierra Ogle

November 12, 2025

5  out of  5
rating by Sierra Ogle
"Jackson was very helpful and nice. Gave me a really good auto quote!"
We responded:
"Glad to hear Jackson was able to help you out, Sierra! Our rates are awesome and Jackson is the best!"
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Brandon Jordan

November 10, 2025

5  out of  5
rating by Brandon Jordan
"READ THIS!!!! I had great insurance to begin with (other reputable agency) or so I thought.. keep reading!! However Jackson( now my agent ) at State Farm didn’t push the sale on me, he genuinely just talked to me after I told him who I was insured with and why I didn’t need his help until… he looked up my policy and realized that my second car wasn’t on the policy!!! Yet the premium had went up so I was driving my second vehicle illegally!! This got me thinking about how little the other people cared and how much Jackson and State Farm do. To recap- State Farm found I was over paying and under insured, answered all my questions and showed me value in State Farm. I would highly recommend the guys and gals over at Reid Bryant State Farm! Drive safe everyone - don’t over pay for less coverage"
We responded:
"Brandon -awesome to hear Jackson was able to help you identify this problem and solve it! He does a great job! -Reid Bryant Agent/Owner"
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David Jolly

November 6, 2025

5  out of  5
rating by David Jolly
"Had a great phone call with them preparing for my move to Knoxville. I look forward to meeting them in person!"
We responded:
"Thanks David! We look forward to meeting you in person soon!"
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Nema Nunn

October 29, 2025

5  out of  5
rating by Nema Nunn
"They are very knowledgeable and extremely easy to work with."
We responded:
"Nema, thank you so much for the review! We work hard to meet our customers needs and it’s great to hear we’re meeting that standard! -Reid"
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Kasen Atkins

October 29, 2025

5  out of  5
rating by Kasen Atkins
"Reid Bryant truly cares and saved me money! I definitely recommend."
We responded:
"Thank you Kasen! We appreciate your business!"